About Us
As a highly specialized Destination Management Company, Costa Rica Reps offers a unique concept for travel representation in Costa Rica in combination with Nicaragua & Panama, providing full ground operation; site inspections, development & design of specialist tours for each company's specific market niche with the flexibility required for adjusting our own operation to each company's specific style and budget.
At Costa Rica Reps we pride ourselves of our ability to design and develop travel programmes that will satisfy the most discerning travellers.
What makes the difference...
- A flexible and proactive service, adjusting our own operation (lodging, transportation, etc.) to each company's specific style.
- Innovative Travel Ideas that will make your travel product stand out.
- A creative team committed to first-class customer service which results in prompt and effective responses at all times.
- Strategic alliances with hotel partners and service providers.
- A fully computerized service and broad-band internet connectivity allowing for smooth and fast communication.
- Professional & Specialist guides for every specific operation style.
- Accuracy in service delivery, our high-technology operations system allows us to deliver exactly what has been arranged.
- Attention to detail and careful planning (finding the best balance amongst adventure, education, comfort and specific interests).
- Flexible transportation method from consolidated shuttle transport, taxi, 4x4 to deluxe motor coaches.
- 24-hour emergency number to tend to contingencies and last-minute requirements.
- Monitoring and evaluation of our service delivery and staff performance, to proactively ensure a solution and quick reaction by us to problem areas - should these ever arise.
- Compromise with Conservation & Responsible Travel, promoting a true interaction with the local culture & environment as part of the experience.
Our Vision
CR Reps seeks to be recognized as the leading tour operator on trip organization, with a sense of social responsibility to the community and environment through research, pro-activity, dedication and service quality.
Our Mission
CR Reps is a tour operator that creates unique customer experiences through the use of sustainable practices with the environment and the promotion of our country's richness on nature and culture.
Our Values
Excellence: Excellence is understood as the work ethic of each of CR Reps' collaborators that makes the final product meet the expectations of our customers and reflects the quality, integrity, responsibility, punctuality, pro-activity, safety, capability and hospitality of our collaborators
Teamwork: Teamwork is the process of integration of our employees that drives us to act in solidarity, prudence, respect and tolerance to create unique experiences.